Privacy Policy

At Global EduTech, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, shipping address (if applicable), and account login details provided during registration or purchase.
Payment Information: Payment card details or bank account information (processed securely through trusted third-party payment gateways like Razorpay; we do not store sensitive payment information).
Usage Data: IP address, browser type, device information, operating system, referring URLs, pages visited, and access time.
Educational Preferences: Courses enrolled in, tests attempted, study materials accessed, and progress reports.
Communication Data: Emails, chats, or messages exchanged with our support team.

2. How We Use Your Information

We use the collected data for:

Providing access to online courses, study materials (PDFs), and mock tests.
Processing secure payments and generating invoices.
Improving user experience and customizing educational content.
Sending important service-related updates (course reminders, test schedules, technical alerts).
Sending promotional emails or offers (only with your consent).
Monitoring website usage to enhance performance and security.
Complying with legal obligations and preventing fraudulent activities.

3. Data Security

We use SSL encryption and secure servers to protect your personal data.
Sensitive payment details are never stored on our servers and are handled securely by Razorpay.
We conduct regular monitoring and updates to protect against unauthorized access, hacking, or data loss.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
Your data may only be shared with:

Payment Gateways (e.g., Razorpay) for processing transactions.
Technology Partners (hosting providers, analytics tools) to ensure service functionality.
Legal Authorities, if required by law, to comply with investigations or regulatory requirements.

5. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, remember login sessions, and analyze traffic.
You may disable cookies in your browser settings, but some features of the website may not function properly without them.

6. Data Retention

We retain personal data as long as your account is active or as needed to provide services.
Payment records and invoices may be retained for legal and accounting purposes.
You may request deletion of your account and personal information by contacting us.

7. Your Rights

As a user, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal and contractual obligations).
Opt-out of promotional communications at any time.
Withdraw consent for data processing (where consent is the legal basis).

8. Third-Party Links

Our website may contain links to third-party websites (e.g., external educational resources).
We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are primarily intended for students above 16 years of age.
If you are under 16, you must use our services only under parental/guardian supervision.
We do not knowingly collect personal data from children below 13 years.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
Updated policies will be posted on this page with a revised “Effective Date.”